Automated Loan Quality Investigation

A mortgage company with over $8 billion in loan originations

Client Overview

Our client was heavily reliant on people and paper to do repetitive back-end operations that were error-prone and time-consuming.

The manual intensive processes were a deterrent when one needed to scale.

Business Challenge

The mortgage firm wanted to automate its back-office processes to free its staff from repetitive processes and create back office efficiencies.

Solution Impact
  • Loan processing time reduce by 98%

  • Loan applications processed per day were over 500

  • Significantly improved accuracies

  • Slashing manual labor by more than 50%

A mortgage company with over $8 billion in loan originations
Our Approach

Quadratyx built an end to end Process Automation engine for 3 key processes involving over 20 steps per process. The solution also included a cognitive document analyzer to compare documents submitted by the applicant. Three key processes:

  • Ordering a report from credit bureau

  • Report fail cases

  • Stop the credit monitoring process

50% Reduction in Manual FTE
100% Accuracy in Transactions
70% Increase in number of Applications Processed/Day
98 % Reduction in Processing Time
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